FAQs

Q: What is the Tonsoriam product and what does it include?
A: The Tonsoriam Hair Growth Kit contains:

  • Hair Growth Serum (30 ml) — a blend of nourishing oils and botanical actives formulated to support visible hair growth and strengthen follicles.

  • Deep Cleanse Wash (60 ml) — clarifies the scalp, removes buildup, and prepares the scalp for improved serum absorption.

  • Derma Roller — a precision handheld roller to stimulate blood circulation and gently create micro-channels for deeper serum penetration.

Q: How should I use the Hair Growth Kit?
A: Suggested routine (general guidance):

  1. Cleanse: Use the Deep Cleanse Wash on the scalp and hair, rinse thoroughly, and pat dry.

  2. Treat: Use the Derma Roller on a clean, dry scalp following product instructions (do not press hard; follow safety guidelines).

  3. Apply Serum: After derma rolling, apply the recommended amount of Hair Growth Serum to the treated areas and gently massage for full absorption. Use as directed on the product label. Results vary; consistent use is recommended.

Q: How long until I see results?
A: Results vary individually depending on hair type, genetics, scalp condition, and frequency of use. Some customers notice improvements in texture and scalp health within a few weeks, while visible hair growth may take several months. Tonsoriam does not guarantee specific timelines.

Q: Do you ship worldwide?
A: Yes, Tonsoriam ships globally. Delivery times vary depending on your region (7–15 business days).

Q: Will I have to pay customs fees?
A: Some countries may apply customs duties or import taxes. These are the responsibility of the customer.

Q: What is your refund/return window?
A: We accept refund requests within 1 day of delivery. See our Refund Policy for complete details.

Q: Is this a medical product? Can it treat medical hair loss?
A: No. Our products are cosmetic and support hair health. They are not intended to treat diagnosed medical conditions. If you have a medical condition (e.g., alopecia areata, scalp infection) or are on medication, consult a licensed healthcare professional before use.

Q: How can I contact Tonsoriam customer support?
A: Email: tonsoriam@gmail.com,  We aim to respond within 24–48 hours on business days.