Terms of Service

1. Acceptance of Terms

By accessing or using tonsoriam.com (the “Site”) and placing an order, you agree to be bound by these Terms and Conditions and all applicable laws. If you do not agree, do not use the Site.

2. Eligibility

You must be at least 18 years old to make a purchase. By placing an order you represent that you are of legal age to form a binding contract.

3. Orders and Account Information

  • When you place an order, you agree to provide current, complete, and accurate purchase and account information.

  • We reserve the right to refuse or cancel any order for any reason, including product or service discontinuation, errors in product information, or suspicion of fraud.

4. Pricing and Payment

  • Prices are listed on the Site and are subject to change without notice.

  • All payments are processed securely through third-party payment processors. Tonsoriam does not store full payment card data on our servers.

  • You are responsible for all taxes and duties applicable to your order.

5. Product Descriptions & Use

  • We make every effort to display product information accurately (including colors, sizes, and ingredients). However, we do not guarantee that descriptions or other content are error-free.

  • Our products are cosmetic; statements regarding benefits are based on formulation intent and customer feedback. Individual results may vary. These products are not medical treatments. For medical advice, seek a physician.

6. Intellectual Property

  • All content on the Site (text, images, logos, product formulations, designs) is the property of Tonsoriam or its licensors and is protected by copyright, trademark, and other laws. You may not use our trademarks or content without prior written permission.

7. Disclaimer of Warranties; Limitation of Liability

  • THE SITE AND PRODUCTS ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TONSORIAM DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

  • TONSORIAM WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF OUR PRODUCTS OR SITE. OUR TOTAL LIABILITY FOR ANY CLAIMS WILL NOT EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT.

8. Indemnification

You agree to indemnify and hold Tonsoriam and its affiliates harmless from any claims, losses, liabilities, and expenses arising from your use of the Site or violation of these Terms.

9. Changes to Terms

We may modify these Terms at any time. Continued use of the Site after changes indicates acceptance of the updated Terms.

10. Contact

For questions about these Terms, tonsoriam@gmail.com.

Cookie Policy

What are cookies?

Cookies are small text files stored by your browser that help the Site remember information about your visit and improve user experience.

How we use cookies

  • Necessary cookies: enable core site functionality (checkout, security).

  • Performance cookies: collect information about how visitors use the Site (pages visited, time spent).

  • Functional cookies: remember preferences and settings.

  • Advertising cookies: track visit behavior to provide relevant ads (if applicable).

Managing cookies

You may disable cookies through your browser settings, but some Site features may not function properly if cookies are disabled.

11. Product Safety, Allergens & Medical Disclaimer

Product Safety & Allergens

  • Read product labels and ingredient lists before use. If you have allergies, consult the ingredient list and discontinue use immediately if irritation occurs.

  • Conduct a patch test prior to regular use if you have sensitive skin. Apply a small amount of serum to a discrete area for 24 hours and monitor for reaction.

Medical Disclaimer

  • Tonsoriam products are cosmetic and for external use only. They are not intended to diagnose, cure, treat, or prevent any disease or medical condition.

  • Consult a healthcare professional before using if you are pregnant, nursing, have a medical condition, or are taking medications.

12. Contact & Customer Support

Customer Support Email: tonsoriam@gmail.com
Response Time: We aim to respond within 24–48 hours on business days.
Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (EST). Emails received outside business hours will be handled on the next business day.