Privacy Policy

Introduction

Tonsoriam (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains the types of information we collect, how we use it, how we share it, and the rights you have regarding your information.

1. Information We Collect

We collect information that you provide directly and information collected automatically:

Information You Provide:

  • Contact information (name, email address, phone number)

  • Shipping and billing addresses

  • Payment information (payment card details are processed by third-party payment processors; we do not store full card numbers)

  • Order history and product preferences

  • Customer service communications and support inquiries

  • Any content you voluntarily submit (reviews, photos, messages)

Information Collected Automatically:

  • Device and browser information (IP address, browser type, operating system)

  • Cookies and similar tracking technologies (see Cookie Policy below)

  • Usage data (pages visited, products viewed, referral sources)

2. How We Use Your Information

We use personal information to:

  • Process and fulfill orders, including shipping and billing.

  • Communicate about orders, products, updates, and customer service inquiries.

  • Provide marketing communications (emails about promotions and news) if you opt in.

  • Improve our website, products, and customer experience through analytics.

  • Detect, prevent, and address technical issues or fraud.

3. Sharing Your Information

We may share information with third parties only as necessary to operate the business:

  • Service providers: payment processors, shipping carriers, email service providers, and analytics platforms.

  • Legal requirements: to comply with laws or respond to lawful requests or legal process.

  • Business transfers: if we are involved in a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance the website experience, remember preferences, and collect analytics. You can control cookies via your browser settings; however, disabling cookies may affect site functionality.

5. Data Retention and Security

  • We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by law.

  • We implement commercially reasonable technical, administrative, and physical safeguards to protect your personal data. However, no method of transmission or storage is 100% secure.

6. Children’s Privacy

Our products are intended for adults. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us immediately at tonsoriam@gmail.com and we will promptly delete the information.

7. Your Rights

Subject to applicable law, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise your rights, email tonsoriam@gmail.com We may require verification before granting certain requests.

8. International Transfers

If personal information is transferred outside your country for business purposes, we will protect it consistent with this policy and applicable law.

9. Changes to this Policy

We may update this policy from time to time. We will post the updated policy with a revised “Last updated” date and, where appropriate, notify you of significant changes.

Contact: tonsoriam@gmail.com